A healthcare professional discusses with a patient clinical trial summary results.

This white paper offers practical strategies on how sponsors can handle compliance in light of the recent ICH E6(R3) update.


By Francine Lane

With the adoption of the International Council for Harmonisation guideline, ICH E6(R3), in January 2025, plain language summaries have moved from nice-to-have to regulatory expectation. For the first time, Good Clinical Practice GCP) guidelines explicitly require sponsors to provide trial results to participants “in language that is non-technical, understandable to a layperson, and non-promotional" when summary results are shared with participants. Yet despite this clear mandate, many organizations are struggling with practical implementation challenges that go far beyond simply writing better summaries.

If your organization is grappling with how to scale plain language disclosure across your portfolio while managing legal concerns, site engagement issues, and cross-departmental coordination, you're not alone. Here's what we're hearing from sponsors and practical strategies to move forward.


The Challenge Landscape: What Sponsors Are Really Facing

Legal and regulatory hesitation

Despite no regulation explicitly prohibiting public posting of plain language summaries, legal teams remain cautious. The most common concern? "We're not required to do this, so why take the risk?" This hesitation often stems from uncertainty about promotional guidelines and liability considerations rather than actual regulatory barriers.

The reality check: You're already posting results on ClinicalTrials.gov and other registries. Plain language summaries simply translate that same information into accessible language using the same factual content but presented in terms patients and caregivers can understand. This represents translation risk, not new disclosure risk.


Informed consent complications

Academic sponsors and smaller biotechs frequently worry about sharing results when plain language summaries were not explicitly mentioned in original informed consent forms. This creates a perceived barrier to posting summaries for completed studies.

The practical solution: For legacy studies, passive posting of summaries (making them publicly available where patients can find them) is generally acceptable. Platforms that allow early study posting enable sites to share study links during enrollment, allowing participants to subscribe to notifications when results become available — addressing both consent transparency and participant engagement.

For future studies, include specific language in informed consent forms about plain language summary availability and how participants can access results. Sample language might include: “When study results become available, we will make a plain language summary accessible to you that explains the findings in nontechnical terms. You can find information about accessing these results at [study-specific link or general platform reference].”


Site engagement reality

Perhaps the biggest implementation challenge isn't regulatory — it's operational. Clinical sites consistently deprioritize transparency activities. As one sponsor shared, "We care about transparency, but in the reality of the big picture, sites don't. It's really hard to make that change."

This creates a fundamental disconnect between sponsor intentions and patient access to information. Even when sponsors develop excellent plain language summaries, they often never reach the participants they're intended to serve. However, platforms that allow early study posting with participant notification sign-up can shift this burden from sites to participants themselves, enabling direct engagement from study enrollment through results publication.


Cross-departmental communication gaps

Even when legal and consent hurdles are addressed, internal misalignment can stall progress. The new GCP compliance requirements may be falling through organizational cracks. Clinical operations teams focused on GCP compliance may assume disclosure teams are handling results sharing, while disclosure teams may not be aware of the new requirements. This communication gap means some organizations aren't leveraging the strong regulatory foundation that now supports transparency initiatives, missing opportunities to build compelling internal business cases.

Strategic Solutions: Building Sustainable Implementation

The new ICH E6(R3) compliance requirements, combined with the updated Declaration of Helsinki (2024 revision) ethical standards, provide compelling backing for plain language initiatives. Use this regulatory foundation to build your business case with senior management. The question has shifted from "Why should we do this?" to "How do we implement this requirement effectively?"

Neither sponsor websites nor regional registries fully solve the access problem: company sites are fragmented, and registries remain limited to specific geographies. The only global, sponsor-agnostic solution available today is TrialSummaries.com, which addresses key implementation barriers by:

  • Global accessibility: Summaries reach 165 countries with 17,000+ downloads, demonstrating genuine patient demand across diverse populations and regulatory environments
  • Reduced legal concerns: Sponsor-neutral hosting minimizes promotional risk perceptions
  • Simplified processes: Single point of submission rather than managing multiple company websites
  • Site engagement: Provides a consistent link sites can share across all studies

Rather than implementing study-by-study, build systematic processes that work across your entire portfolio. This includes:

  • Standardized consent language for new studies
  • Template approaches for summary writing and review
  • Clear role definitions between clinical, regulatory, and disclosure teams
  • Site agreement provisions that build transparency expectations into contracts

Create clear communication bridges between your GCP compliance teams and disclosure teams. The new regulatory compliance requirements for treatment assignment disclosure and results sharing provide natural touchpoints for coordination. Many organizations are discovering efficiency gains when these traditionally separate functions work together.

Most successful organizations follow a phased approach: Start with two to three pilot studies to test your processes and identify workflow gaps. Use these learnings to develop standardized procedures, then scale across your portfolio. This approach typically takes six to 12 months from pilot to full implementation, but ensures sustainable, compliant processes rather than ad-hoc solutions.

Making the Business Case: What Senior Management Wants to Know

For senior leadership, the case for plain language summaries includes these five priorities:

  1. Regulatory compliance: ICH E6(R3) compliance isn’t optional — the focus is on efficient, scalable implementation.
  2. Global reach proof point: Summaries on TrialSummaries.com have reached readers in 165 countries with more than 17,000 downloads, reflecting genuine global patient demand.
    Patient trust & engagement: Global reach data show genuine patient demand, and early adopters report enhanced reputation for transparency. Proactive disclosure also helps prevent negative headlines when results are perceived as hidden.
  3. Operational & cost efficiency: Centralized approaches reduce duplication of effort and streamline costs compared to fragmented, study-by-study solutions.
  4. Risk mitigation: Proactive transparency reduces reputational risk by preventing perceptions of hidden results, helps manage public expectations, and demonstrates a visible commitment to patient-centered research.
  5. Competitive advantage: Early adoption of comprehensive transparency practices positions organizations ahead of inevitable industry-wide implementation, while late adopters risk being perceived as lagging in patient-centricity when transparency becomes standard practice.

The Path Forward: Practical Next Steps

Implementation success comes from addressing real operational challenges rather than just policy decisions. The most effective organizations start with pilot programs to test their processes, then build cross-departmental workflows that sustain transparency beyond individual studies.

Sponsor accessing TrialSummaries.com on a laptop device.

Today, more than 23 sponsors are already participating in TrialSummaries.com, leveraging shared infrastructure to scale efficiently. These companies aren’t necessarily the largest or most resourced — they are the ones that have systematically addressed challenges and taken advantage of proven platforms to reduce duplication, manage risk, and reach patients globally.

Your organization likely has most of the pieces needed for success. The key is connecting them into sustainable, patient-centered processes that fit your operational realities.


Ready to explore how your organization can implement scalable plain language summary processes? We'd welcome the opportunity to share specific insights from successful implementations across 23+ sponsor organizations and how their approaches might address your operational challenges. Let’s continue the conversation about building transparency solutions that not only work for your organization but also honor the time and trust of the patients who participated in your research.

About the author

Headshot of Francine Lane, Senior Director of Product Management for TrialScopes Disclose at Citeline.

Francine Lane

VP of Global Transparency, Citeline

Francine Lane is Senior Director of Product at Citeline and former chair of the Drug Information Association (DIA) Clinical Trial Disclosure Community. Francine is responsible for helping TrialScope Disclose and TrialSummaries.com customers meet and exceed current disclosure expectations globally, giving them the tools they need to satisfy the requirements in this evolving industry. Francine also dedicates her time building relationships with external stakeholders — including sponsors, investigators, regulators, and transparency and patient advocates — to help align the goals and expectations of these groups, as well as help identify more consistent ways sponsors can meet transparency expectation and requirements.

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