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The industry standard for tracking and analyzing the global drug R&D landscape
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The industry-leading suite of global clinical trial investigator and site intelligence
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A 360° view of medical device markets, companies & products
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The go-to resource for informing clinical trial strategy, design and execution
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Discover your Partnership Benefits

Client Success Manager: Your Dedicated Support and Strategic Partner
  • Provides one-stop, white-glove service
  • Aligns Pharma Intelligence’s services and resources to your unique goals
  • Alerts you to new content and features directly relevant to you
  • Facilitates overviews and customized trainings
  • Delivers subscription usage insights
  • Acts as your voice within Pharma Intelligence. Your input drives improvements to our services and support!
  • Issues exclusive previews, beta testing and trial access to enhancements and product launches
Unlimited Ask-the-Analyst requests: In-depth insight & analysis from our industry experts
  • Unlimited Ask-the-Analyst requests (3 hours of analyst time per inquiry)
  • Expanded research support leveraging content from all of your current subscriptions
  • Assistance with customized data collection and analysis
  • Expedited turnaround time
  • Transparent methodology and source citation
Enhanced Client Services: Expanded support to ensure your success
  • Prioritized and rapid support from local and global teams
  • Specialized and/or team-specific service initiation
  • Full support to implement single sign-on for your organization’s ease of access
  • Technical support
Loyalty Events: Thought leadership, solution updates and more
  • Presentations and panel discussions on key industry topics
  • Updates on new features, functionality, services, and product launches
  • Clear visibility of Pharma Intelligence product roadmaps
  • Highly prioritized feedback directly to our Product Management team

Training & Help

We have a library of prerecorded training. For more information, reach out to the client services team. You can view our video tutorial library.

View our library:



For access issues and technical questions, please contact us at the client services email address below, and we will get back to you promptly.

[email protected] / US Toll-Free +1 888 670 8900 / US Toll +1 332 266 9501 / UK & Europe +44 203 480 7600